My Knowledge

Management Evolution

KM Expertise Evolution Timeline
2022
Present
•
Advanced KM Architecture

Event Operations Manager

Wine & Food Foundation

KM Focus: Systematic Knowledge Architecture & Platform Implementation

Designed comprehensive documentation systems for 50+ annual productions, implementing Monday.com workflows across departments

50+ Productions Documented
$275k+ Budget Managed
0 Knowledge Loss Events
30% Time Reduction
Complexity Scale:
Information Architecture System Implementation Knowledge Capture Content Strategy
2021
2022
•
Framework Development

Operations Manager

Austin Parks Foundation

KM Focus: Ground-Up Knowledge Framework Development

Built comprehensive KM infrastructure from scratch, establishing documentation standards and governance protocols

100% Framework Built
4-5 Staff Trained
95%+ Satisfaction Rate
0 Service Disruptions
Complexity Scale:
Process Documentation Training Design Knowledge Transfer Framework Development
2015
2020
•
Technical KM Systems

Ticket Operations Director

OneLive Media

KM Focus: Technical Knowledge Systems & Distributed Team Coordination

Created extensive technical documentation libraries for complex multi-platform systems across time zones

Multi-TZ Team Coordination
Complex Platform Systems
Live Production Support
24/7 Operations
Complexity Scale:
Technical Documentation Stakeholder Collaboration System Integration Knowledge Transfer
2014
2015
•
Large-Scale Documentation

Field Operations Manager

Front Gate Tickets

KM Focus: Large-Scale Documentation & Knowledge Standardization

Designed SOPs for technical systems supporting 100k-150k participant events

150k Max Participants
Large Scale Events
SOPs Standardized
Quality Maintained
Complexity Scale:
Process Documentation Knowledge Standardization Training Design Quality Assurance

  • This decade of progressively complex knowledge management experience—from documenting large-scale events to building comprehensive organizational frameworks—has prepared me to take on senior KM leadership roles where I can help organizations transform their relationship with institutional knowledge.

    I'm seeking positions where I can:

    • Design enterprise-level KM strategies that align with business objectives

    • Lead cross-functional teams in implementing comprehensive knowledge systems

    • Bridge the gap between technical capability and practical operational needs

    • Scale knowledge management practices from startup to enterprise levels

    • Deliver measurable ROI through strategic knowledge initiatives

    Whether your organization needs its first dedicated KM leader, a strategic consultant to optimize existing systems, or a hands-on director who can build and implement while leading, my operational background ensures that every KM initiative delivers practical business value.

    Industries, company size, and engagement type matter less to me than the opportunity to solve complex knowledge challenges and create systems that enable organizational excellence.